Rail Enquiry...

Have you tried the Rail Enquiry using the number 139? This one is IVR and it allows you to type in the train number or speak the train name. There is an option (in Bangalore) where you can enquire for either train bound to Bangalore station or elsewhere. For elsewhere you have to speak the station name. Today when I said "Yasvantpur Jn", the IVR lady said "I **think** you said Yasvantpur".

The "I think" struck me hard. Vow! To make the software sound more interactive/human they have used the word "think", cool!

~mks

PS - I use the Train Enquiry website. Todays was an exception.

Comments

Manish said…
I ""think"" this IVR is developed by Infy.
Shaurabh Bharti said…
lol.. yes I also have tried 139 (131 elsewhere, it took me a while to know its 139 in Bangalore).. and IVRS recognizes station name as a person speaks.. this is unlike others where they ask to type numbers and all.. actually, my friend also did a similar project in college recognizing (one two.. ten) as person speaks.. but then it was just me and him.. seeing India's great language variations and phonetics.. i wonder if machine would actually be **bewildering** than *thinking*
Abhishek said…
During my college project, i worked on voice recognition System.
Usinf DSP and matlabs u can process the voice and recogize whose voice is this and what he is saying...
even if a person had a bad throat the system recognises the voice.
Well may be next time when u use 139 it might say Hello MANISH how r u... :-)
Another cool feature of 139 is that you can directly dial the train number immediately after 139. For example to check the status of Udyan Express (train number 6530), you dial 1396530. This will put you directly in the queue for that train's enquery... and chances are your query will be answered much faster...!

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